BACK TO TBC.GE
Your input is valuable to us. Please send us your suggestions.
First name, last name
Personal identification number
Please describe your business activity in detail
Field of business (profile): e.g., a clothing store
Do you have working experience in this field of business?
Is the domain company-owned?
Is the company involved in other business lines?
Where do you get the products from? (product delivery channel)
Deliver from other countries
Take from local market
Do you have a physical store? (Please indicate the address and provide the photos). Otherwise, the application will not be considered)
Have you signed contracts/ invoices with partner companies? (suppliers, courier companies). Please provide the copies. (Otherwise, the application will not be considered)
Do you have an official permit/license for selling the goods? Please provide a copy of the license. (Otherwise, the application will not be considered)
Service/product delivery time from transaction
1 day -10 days
10 days - 2 months
2 months - 6 months
> 6 months
Please indicate delivery methods
Please specify the offer(goods/services) (air tickets, tour packages, etc.)
Have you signed contracts with partner companies? (hotels, airlines). Please provide the copies. (Otherwise, the application will not be considered)
How far ahead can a customer place an order?
Please provide a license.Otherwise, the application will not be considered
Please provide a license. Otherwise, the application will not be considered
Number of branches; head office address
Please provide evidence(documents) for projects already funded(Form 100, transfer invoice, etc.). Otherwise, the application will not be considered
Do you have a physical office? Please indicate the address.
Have you signed contracts/ invoices with partner companies? (supplier) Please provide the copies.
Do you have an official permit/license for the services?
Risk Manager's Questions
What is the price range for goods sold online
Which countries will the clients mainly come from?
Please describe the order cancellation/ refund policy
How do you manage fraud? Please specify the tools you use
How do you identify your customers?
Do you use any other payment methods apart from card payment? If yes, please specify
Information for the Processing Department
What types of cards would you like to integrate into e-commerce? (if you need to deal with foreign(high risk) cards, please provide reasons)
Georgian and foreign
Additional transaction currency(only if the business is carried out abroad)
Estimated volume of monthly turnover
Estimated number of monthly transactions
Average number of transactions(average bills)
Maximum transaction amount
Have you ever offered an online payment service? (indicate the bank and the dates)
Indicate the bank and the reason why you terminated relations with the previous bank?
Banking details for transaction payment transfers(please indicate a TBC Bank account only)
Automated transaction reporting
Intervals for sending e-commerce transaction reports
Each working day
Once a week
Once a month
Activate an access to Merchant Portal on the following email